Showing posts with label online booking engine. Show all posts
Showing posts with label online booking engine. Show all posts

Monday, 8 April 2019

Hotel Booking Engines Need Flexibility



The internet has changed the way that the world researches and shops for everything from Music to vacations. The ability for today's consumer to shop online provides retailers the opportunity to sell their products or services 24 hours a day, 7 days a week, 365 days a year. Today's online retailer virtually never closes their doors!

The internet has changed the way goods and services are sold and the travel industry is no exception. Today's travel agency is No longer limited by "brick and mortar" store fronts, today's travel agent can serve customers anywhere in the world with the right travel booking engine. So today's hotel booking engine must be designed to provide the flexibility to serve these 24/7/365 consumers when and how they choose. To accomplish this, you'll need an application that allows your travel business to serve customers via multiple channels. You'll need an easy to use Business to Consumer (B2C) online booking engine to reach customers shopping online, but make sure it is a mobile ready so you can easily serve consumers using any device, including their smartphone. For those customers who still like to speak with a travel professional, a traditional Business to Business (B2B) will be needed.

Those who are looking to reach Latino consumers may want to consider a hotel booking engine that has multi-language capabilities so they interact with these customers online in Spanish. For those looking to expand into new markets, the online booking engine they choose needs to easily support multiple currency types and consider all local requirements governing online commerce in a specific market. Your travel booking engine also needs the flexibility to easily predefine business rules and promotions for each market so you can easily take advantage of specific deals and local promotions. Applications need to allow you to manage and localize what your customers are offered in each market with the flexibility to quickly define business rules using a wide variety of criteria.

Choose a hotel booking engine that provides the ability to adjust the selling price quickly and easily. The right travel booking engine can allow you to include value add offers right in the fare availability display and provide the expertise and service that only a professional travel professional can offer. The ability to quickly and easily customize a hotel booking engine to match your website's "Look & Feel", including unique headers and footers can be a powerful tool when working with affiliated agencies or organizations.

Whether you are looking to serve a new customer group, expand your service into new regions or just distribute online to multiple websites, flexibility is key. Flexible & fully scalable applications will help your business grow as you serve new customer groups and markets while still allowing your business to maintain its own unique brand identity. Flexibility to grow and expand your business is key when deciding on the right hotel booking engine for your travel agency, choosing the right technology partner can be even more important.

Thursday, 28 March 2019

Travel Booking Engines Should Be Full Service



There are so many different options for consumers to purchase travel products, so what makes a consumer choose one retailer versus another? The answer usually comes down to price, service or convenience. Whether you are selling a bottle of fine wine or a hotel room for the night, chances are one or all of these criteria will be considered by your customers when they make their purchase. Choosing which travel booking engine to use is no different for today's tech-savvy online traveler.

First, make sure you offer the best value and price to reach today's price-driven consumers. Your online booking engine must be able to search the best sources for content to make sure the best pricing and availability is used. Accessing the low rates offered by air consolidators is one way to get the best fares for your clients. Different air consolidators do specialize in different regions, so you'll want flight booking software that allows you to simultaneously search multiple air consolidators for the best fares.

You'll also need the ability to adjust the selling price quickly and easily. You should look for a travel booking engine that allows you to include value add offers right in the fare availability display and easily provide the expertise and service that only a professional travel professional can offer. Travel agents can be a great resource to find the best deal possible and help consumers who are trying to make sense of all the options available. You are your customers travel expert, so make sure you give your clients the VIP treatment they deserve. Flight booking software should allow both agents and consumers shopping online to select seats, request meals and add loyalty program information to their airline reservation. You'll want to negotiate the best deals possible with the airlines and promote any special deals or amenities that are available.

Make sure your travel booking engine is convenient for customers to use and remember today's consumer has become accustomed to shopping using a variety of devices. Some exclusively use their handheld device to research and purchase travel. Others may start their initial search using their handheld device but switch to a tablet or laptop to complete the purchase. And you will always have the more traditional consumer who may research options online, but prefer to speak with a travel professional when making travel plans.

To serve all these customers, your online travel booking engine must allow you to distribute your products and serve your customers via several online channels. You will need an application that supports Business to Business (B2B) for those customers using call centers. For this, you will want to consider an application that is easy to use and requires little agent training. For those consumers shopping via your website, you'll need a Business to Consumer (B2B) application that allows you to promote special deals and value add offers. And of course for those "on the go" consumers, you'll need a mobile ready application to fit any device. Ease of use and convenience are important when deciding on the right airline booking solution for your travel business, choosing the right technology partner.

Monday, 24 September 2018

Features Make The Cruise Booking Engine



More and more travel agents and consumers are using an online cruise booking engine to research and confirm their cruise vacations. The features, functionality and content available via online cruise booking solutions have evolved tremendously over the past two decades. If you have not taken the time recently to review how your business handles cruise bookings, you may be missing out on the advantages these advances can offer your business.

It's no secret that today's consumer is attached to their mobile devices and in many cases are the first thing someone grabs when they are looking for information or to make a purchase. Researching and shopping for travel is no different. Today's mobile ready technology has made it possible to extend the reach of your online cruise booking solution to be accessible via just about any type of device. So why not have your cruise booking engine available so they can start their research and complete their booking how and when they choose. There are even features available that allow a host agency to extend the reach of their booking engine quickly and easily to affiliated homebased agents. Some even allow for the booking engine's header and footer to be customized to that of the affiliate.

Another area to consider is the extent that you can control the selling price customers see and how you are able to promote special offers that the cruise lines may be offering to promote certain sailings. Your cruise booking engine needs the ability to control a product selling price down to a specific cruise line, sailing and cabin category, including the ability for you to easily mark-up or discount the selling price depending upon criteria that you choose. You should be able to include your own special "value add" offers and promote those offered by cruise lines right in the availability display so that the User has a full picture of the "value" a certain fare may have.

Today's technology now allows for a cruise booking solution to integrate a vast amount cruise line, cruise ship and cabin descriptions linked to media files & rich content such as cabin photos, ship images and deck plans to assist in the shopping process. Users can view pictures of a particular ship, including sample guest cabins and public areas. Maps depicting ship itineraries with ports of call, information about activities onboard, even videos in some cases help provide the User a better idea of what a specific cruise has to offer.

Many cruise lines offer special rates for Past Passengers and in some cases provide special value add offers and onboard amenities to their best repeat customers. To make taking advantage of these benefits easier, some of the more advanced online travel booking solutions include User friendly features like Past Passenger Look-up. This feature allows the travel agent or consumer shopping online to easily look up a Past Passenger number to be used during the booking process and ensure they receive all the discounts and benefits they deserve as a Customer Loyalty Program member.

Choosing a cruise booking engine with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.

Wednesday, 5 September 2018

Airline Reservations Systems Help Your Business Fly



As online travel technology solutions continue to advance, more and more people are using some type of flight reservation system to research and book their air travel arrangements. Whether looking to just book airline tickets to visit friends or for a business trip, there are online air booking solutions in the market that can help easily guide even a novice user through the entire process of researching and booking and airline reservation. There are countless airline reservation systems and booking engines in the market today.

A little up front research of all the options available will save you loads of time and aggravation in the long run. Choosing the best application for your business can be a critical decision and should be considered carefully. There are airline booking systems designed to meet the requirements of just about anyone selling travel online, but finding a solution with the right combination of product features and content for your business is the key. A good place to start may be to evaluate the way you currently make airline bookings and identify any improvements you would like to see or can be made there. Ask yourself whether your business is operating as efficiently as it could when it comes to making airline reservations. Are your products priced competitively and are they easily available for your clients to book? Has the technology your using today kept pace with today's advancements or your competitors?

As consumers continue to shift just about all their purchases to online sales, you may want to make sure your online booking engine is mobile ready so you can avoid the need to develop a separate, expensive dedicated Mobile APP in the future. For this you will want to make sure the Flight reservation system you choose is built using responsive technology that automatically adjusts the Users screen size based on the type of device they are using.

Consider how your customers like to research and book their airline reservations. Whether your customer prefer to research and book their flight arrangements online or speak with an experienced travel professional, a flight reservation system should be designed to be easy to use for travel agents and consumers as well. Researching and booking an airline ticket online today should be as easy as just a few clicks of the mouse and the application should be simple in design and not require the end User to input too much information or remember complicated formats.

Access to live pricing and availability is key in order to provide your customer the most accurate and up to date information about their flight. Access to the right airline content and lowest available fare can be critical in today's price sensitive marketplace, so a flight booking engine that can simultaneously search multiple content sources via a live connection for the best price can be an extremely valuable feature to have.

Choosing a flight reservation system with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.

Wednesday, 22 August 2018

Travel Booking Solutions Can Extend Your Reach



Today's travel booking solutions have been designed to automate the sale of multiple travel products and service multiple selling channels. Booking Engines need to be able to serve customers using traditional Business to Business (B2B) tools as well as Business to Consumer (B2C) for those customers who prefer to shop online. These Web based applications are designed to automate processes, increase revenues and reduce time and effort required to complete travel related booking. Many of these online Booking Engine are hosted by a technology provider, however they can be easily customized to maintain a Client's brand identity and provide a seamless online experience for the end user whether a travel agent or consumer. There are even mobile friendly online booking engines uses innovative responsive technology to optimize the presentation and display for various devices, screen sizes and resolution.

As the world seems to become little smaller and the online marketplace opens up new opportunities internationally, many travel technology providers are designing applications with the flexibility to meet the unique requirements of specific markets. These unique market requirements can vary and include specific requirements such as what information and pricing details are required to be included in the actual display, specific supplier content for the market or the ability to easily handle multiple currencies as well as multiple languages. If you are looking to expand your travel business internationally, you'll want to consider a travel technology partner familiar with the unique requirements and supplier constraints that many international markets bring. Some have successfully launched their product in many of these markets by working closely with Customers and Suppliers to "localize" the product as well as integrate local content sources such as direct connections with Regional General Sales Agents for cruise lines. These "state of the art" travel booking solutions deliver flexible & fully scalable applications that allow our travel agents to easily grow their business and expand into new markets while maintaining their own unique brand identity.

To serve today's growing number of consumers using their mobile device to purchase travel products, some travel technology companies are building mobile ready travel booking solutions. Now, regardless of the type of device an agent or consumer uses, solutions are available that will automatically adjust the screen size and layout based on the type of device being used to access the booking engine. Some offer mobile ready applications as part of their existing Booking Engine while some will develop them independently. For example, those travel sellers who prefer to have a dedicated mobile booking App, there are several travel technology companies that can design and develop a custom mobile App for this. Either approach offers consumers the ease and mobility of using a smart phone or tablet

Choosing a travel technology solution with the right combination of options for your business can be a critical decision in determining your overall success. Finding a technology partner that will help you reach today's mobile consumer with the travel content they are looking for can be just as important.

Wednesday, 8 August 2018

Airline Systems Continue To Evolve



The days when making a flight reservation with an airline was a time consuming and complex process seems like a distant past. Today just about anyone can make an airline reservation quickly and easily using an online air booking engine. Whether consumers use an airline website or one of the many booking tools offered by an online travel agencies, they are just a few clicks away from having their air travel arrangements confirmed and ticketed. The airline reservation system you choose for your business can be critical with many having been a driving force in the automation of online travel bookings as these systems have evolved over the years.

Today's online booking engines can help your business reduce it's overall administrative costs while expanding your customer base and increasing your revenues. Online sales have proven to be one of the most cost effective ways of serving customers and the tools available today are better than ever. Today's airline reservation system is the result of decades of upgrades and enhancements that now include features like advance and/or preferred seat selection, choice of meal preference and special service requests.

And as the world went crazy embracing mobile technology, so did the airline systems. Travelers can now make their flight arrangements using the device they choose, including their mobile phone or tablet. The increasing popularity of the air mobile app has been driven by a population that is always on the move and prefers not to carry their laptop with them. Mobile Apps can also provide a great "branding" opportunity your business so all your customers need to do today is to download the air booking mobile app on their cell phone and log-in to your booking engine. The features of an air mobile app not only enable any travel agent to cater to their clients on the move, but most mobile apps can take full advantage of the powerful features and functionality offered by an online booking engine.

And it's not only consumers that enjoy these simple to use applications, they are so easy to use that travel agents can be trained quickly and have them selling faster. Gone are the days when an agent had to understand complex GDS formats to check flight availability and price options. The airline reservation systems of today have streamlined this process and reduced the amount of time it takes to complete a booking. Robust business management and reporting tools also give an agency owner the powerful information and control they need to manage their business in today's competitive marketplace.

For those clients who want to control their own User Interfaces while still taking advantage of some of the powerful tools offered by an airline reservation system, Air Booking Engine API options can provide the capability for large, online travel agencies to host all Air booking user interfaces on their own server while using an air booking engine API for business logic as well as live Pricing, Availability & Booking.

Finding an airline reservation system with the right combination of options for your business can be an important decision and critical to the success of your business. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for air travel can be just as important.

Monday, 30 July 2018

Travel Solutions Come In Many Forms



Online sales can save any business time and money making it the most cost effective method for many businesses to deliver products and services to their customers. The "state of the art" technology available today helps software developers to design, develop and deliver flexible & fully scalable applications that easily grow with any size business.

Travel booking solutions are available in many different forms and can be a critical component of any travel business, so you'll want to research the different options available in the market. And there are plenty of options out there, so be prepared to do your homework. First, you'll want to understand your customer and determine their travel needs and shopping preferences. You'll want to determine whether your customers are primarily booking their leisure travel or business travel with you. Knowing this can not only help you determine the type of online booking engine you'll need, but also the type of Supplier content you'll need included as well. For example if your client's are primarily leisure based, you'll want to include hotel resort options that are geared towards the leisure traveler as oppose to a downtown business hotel.

Next you'll want to do some quick research on the different booking engine options available. For example, consider travel booking solutions that automatically offer your clients the option to book a hotel room when they have selected an airline itinerary. This can be an excellent way for you to expand your overall sales volumes while helping you serve your customers more completely and build up customer loyalty in the process.

And to remain competitive in today's crowded marketplace, you'll need the capability to quickly and easily adjust a product's selling price or include a value add offer right in the availability display. The ability to pre-define set business rules based on a wide range of criteria including supplier, travel date, booking date as well as a whole list of other parameters. Some of today's sophisticated travel booking solutions even provide the ability to customize the application and maintain a company's own unique brand identity. Using your company's specific unique branding such as company logo, header, footer and CSS can transform an ordinary "out of the box" solution and make it appear like a custom application built specifically for your business.

The booking engine you choose needs to be able to provide your travel business the access the content your customers need at the price they are looking for. It needs to include business rules capability for you to easily adjust a product's selling price and offer special targeted promotions. And most of all, it needs to be easy to use and mobile ready to meet the demands of today's consumer.

Finding a travel booking solution with the right combination of options for your business can be an important decision and critical to the success of your business. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for air travel can be just as important.

Wednesday, 11 July 2018

Travel Agent Software Needs to Keep Pace



Technology has changed the way the world interacts and selling travel is no exception. The travel agent software available today has automated and customized the entire booking process while providing comprehensive and innovative solutions for travel agents to serve their customers better. There are solutions available today for travel agents that will make the entire shopping and booking process quicker and easier for themselves as well as for their customers.

For example, currently planning and booking a cruise can be a long process and generally involves multiple online and offline steps. It starts with online research which may involve cruise line websites, cruise reviews, online travel companies and social media applications. Many of today's consumers shopping for a cruise seek advice from friends and family before they visit and/or talk to a traditional travel agent or call a cruise line representative. And online is no longer limited to using a desktop or laptop with many initial cruise searches were conducted on mobile devices. Integrating the online and offline research, shopping and booking experience is critical since many consumers will switch between various devices as they research and eventually purchase products.

The challenge is to integrate consumer online planning and research with the offline expertise of a traditional travel agent. One way to accomplish this goal is for the travel agency to deploy an online booking engine. This may sound counter intuitive for traditional agents who want to keep the booking offline, but allowing the consumer to plan online with an agency sponsored booking tool may represent one of the most important ways to integrate online and offline activity and capture the customer's business.

Travel agent software must be easily integrated with the entire process and provide consistency in the shopping experience. Applications should have the most up to date availability and pricing along with detailed descriptions with pictures & images to assist both agents and consumers during the research, shopping and booking process. And for those looking to expand their reach into new markets, the ideal solution must also provide for localization of language, currency and market requirements.

Easy to use travel agent software should be built in a way that automates processes and reduces the amount of time it takes to make a booking. Many are designed to be so easy to use that they require minimal training and can have agents selling quickly. The application should be easy to use and contain the relevant information that a travel professional needs to research the options available. For example, finding the right hotel based on an individual customer's specific needs is an important part of planning any trip, but can be overwhelming with so many options available. To help simplify the process and select the right hotel for a client, many hotel booking engines integrate links to media files & rich content to assist during the shopping process.

Finding travel agent software with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for travel can be just as important.

Friday, 6 July 2018

Travel Technology Needs Integration Capabilities



Customer Loyalty programs, new distribution technology and strategic alliances are all playing a significant role in today's competitive marketplace. Loyalty programs have been used by the travel and tourism industry for years and remain an important marketing tool for Suppliers to attract and retain their best repeat customers. These programs have become an integral part of many the marketing plan for many businesses and can drive consumer behavior significantly.

With VIP special discounts and travel benefits being some of the most popular rewards offered by many industries, travel technology solutions that seamlessly integrate with company loyalty program can be a great benefit and good way to ensure your customers receive the best deals possible. Lucrative discount offers as well as value add offers loyal consumers have earned can be seamlessly integrated into their travel booking. Loyalty program integration with an online booking engine can come in the form of gift cards, travel rewards, discounts or even actual merchandise with the integration being seamless to the end user and relatively quick to set up.

Businesses have been quick to learn that moving sales to E-commerce saves them time and money. Online sales are typically the most cost effective way to serve customers today and innovative new technology helps software solution providers design and develop flexible & fully scalable applications that easily grow with any size business. As the use of mobile devices has exploded over the past few years, easy to use mobile ready solutions have become an important extension of any online retailer. Airline reservations were the first to gain popularity with online booking solutions, so it makes sense that an air mobile app is quickly becoming an important selling tool in today's mobile society. These state of the art air mobile apps use all the powerful administrative features that an online booking engine has to offer combined with the ease and mobility of a smart phone.

And with the price competitive marketplace that exists today, Supplier availability and fares can fluctuate by the minute. Airfare wars, last minute hotel room discounts or free cabin upgrades on cruises can all change the offer. Travel technology solutions that leverage the live connections large Global Distribution Systems (GDS) like Amadeus, Sabre or Travelport have with airlines are able to provide the latest fare availability and complete an airline booking in real time.

Travel technology solutions must provide the ability to easily control business rules such as price adjustments, value add offers or targeted promotions. The flexibility to control business rules a variety of ways can be critical, so here is where you want to make sure the application has the flexibility you'll need. For example price adjustments should have the flexibility to be calculated as a fixed dollar amount ($) -or- a percentage (%) of the fare and apply to certain sales channels or affiliate groups. Business Rules should be easy to define and include filters for a specific suppliers, or product.

As competing for customers becomes increasingly competitive, travel technology solutions should include features like loyalty program integration, mobile ready applications and secure, live connections to supplier content. Finding an online booking engine with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for travel can be just as important.

Friday, 29 June 2018

Hotels Transform To Capture Millennial Travelers



The population born between the early 1980s and 1990s, referred to as the millennial generation, now represent a significant percentage of leisure travelers. This generation grew up in a digital world and use their mobile devices for just about everything. They prefer to spend most of their discretionary dollars on experiences as oppose to owning material products. They search for relevant information on social media while researching options and look for customized, memorable experiences which they are willing to pay for. The emergence of home-sharing and new formats of hospitality have added a new dimension to the way this generation travels. These are all factors that Suppliers are considering when evaluating ways to attract today's consumer to their hotel and something to consider when choosing a hotel booking engine for your business.

The hotel industry has undergone a transformation as iconic brands and new trendy boutique hotels try and compete for today's traveler. Hotel properties have been upgrading their guest experience to meet this demand with contemporary room designs, new public spaces and modern amenities. Just about every aspect of a hotel property is being scrutinized today, whether that be the colors used, the lighting or just overall aesthetics. New technology is being deployed to address the entire guest experience including the research, reservation and check-in processes as well as intuitive in-room technology and post stay follow up.

And hotels are not the only place technology is constantly being upgraded to serve today's traveler. To serve the growing number of consumers using their mobile device to purchase travel products today, many sellers of travel are building mobile ready booking engines. So, no matter what type of device a customer uses to access a travel website, applications are available that can automatically adjust the screen size and layout to fit the type of device being used. The internet has become such a valuable and convenient resource to research just about anything and travel is no exception. Recent trends indicate that many travelers start their research using their mobile device, so having a mobile ready hotel booking engine can be critical.

Establishing a connection with the consumer and being part of their entire experiential journey can ensure alternative options don't build an emotional connection with them better. Make sure your hotel booking engine has the information and tools they'll need during the research and shopping process. Have detailed descriptions of the hotel along with pictures and information like nearby attractions, access to public transportation and restaurants. Travel businesses have been quick to learn that moving sales to E-commerce saves them time and money. An online booking engine is typically the most cost-effective way to serve customers today and the innovative technology available helps software solution providers design and develop flexible & fully scalable applications that easily grow with any size business. Some even provide the ability to customize the application to maintain a company's own unique brand identity.

Finding a hotel booking engine with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for travel can be just as important.

Friday, 18 May 2018

Is Your Travel Agency Software Ready for Today's Consumer?



The fact that travel agent software can be so critical to the success of any travel agency makes the solution an agency owner chooses an important decision. Some travel agents prefer to use an interface provided by the Supplier, while others may prefer to use third party tools that provide a single platform for multiple Suppliers. Deploying a solution that automates processes and increases bookings can be critical to the success of selling travel both via traditional retail sales locations as well as online.

With so many of today's consumers starting their online research using their mobile devices, traditional travel agency owners need to consider deploying an online booking engine. Not necessarily to push the consumer to a self-booking solution, but rather as a tool to capture consumers shopping online at the initial research phase. It is essential that every travel agency manager understand the steps today's consumer takes when researching and shopping for travel and to identify best way to capture these customers while eliminating any inefficiencies in the sales process.

Traditional travel agents who use the various Supplier interfaces available to make reservations are often confronted with the challenge of learning how each system works, creating the need to train agents on multiple systems and a challenge for agency managers. Keeping track of bookings and remembering which systems were used for a particular customer's booking can bring an added layer of confusion. Agency owners may also want to ensure that a consistent marketing message is delivered to both consumers shopping online as well as Agents using a traditional B2B solution.

A single booking platform across all Suppliers is typically the best way to streamline the process into a single work flow while accessing comprehensive content across multiple suppliers. Having travel agents and consumers using a common platform also eliminates any discrepancies between an agent's desktop and what the consumer sees online. Today's innovative third-party travel agent software can provide the opportunity to create a standard booking experience across multiple suppliers for both consumers online as well as the agent's desktop.

The administration and integration of travel agent software can be a critical factor as well. Travel Agency managers need a platform that can help control the booking process and create a common set of business rules to be used across the application. Agency owners need to ability to adjust a product's selling price by a wide range of criteria including Supplier, dates, class of service, distribution channel and more. Pre-defined rules can prevent agent errors and highlight special agency offers while providing a better shopping experience and the ability to shift sales to preferred suppliers. Integration can also provide a more normalized invoicing and payment process with agency accounting and back-end systems, eliminating the need to manually retype this information. Integration can also help streamline the process and understand customer requirements better, especially for repeat customers.

Finding travel agent software that provides the right content, powerful business rules and flexible distribution capabilities is an important decision for any travel agency owner. Finding the right technology partner to work with can be just as important.

Tuesday, 3 April 2018

Travel Agent Software Can Make Travel Agent



Booking with a travel agent has always been a great way for consumers to find the best travel deal. Not only is a good travel agent familiar with the variety of different travel options available, but they can often get their customers the best rate, extra amenities and even upgrades. A good travel agent helps with their customer's entire trip and this includes getting the VIP access many look for.

The travel agent software used years ago required agents learn and use multiple supplier systems to book all of a client's travel arrangements. It took hours to research the different travel options and a checklist was needed to ensure all the travel arrangements were confirmed and in place. Today using an online booking engine, agency owners are now able to streamline this process as they automate transactions while reducing the time and effort required.

The popularity of the internet as a marketplace has changed the way people research and shop and it seems like almost anything can be purchased online today. The travel industry is no exception and has been the driving force behind the development of innovative online booking solutions that have changed the way consumers as well as travel agents research and book all types of travel. Whether consumers research and book their travel online themselves or use a travel agent, consumers today have choices. Today anyone with an internet connection is just a few “clicks” away from being able to quickly and easily confirm their travel plans using an online booking engine.

The right travel agent software can give you the best of both worlds! A travel agency's online booking engine can provide it's customers the expertise they enjoy when using a travel agent combined with the ease and accessibility of an online booking engine. An online booking engine can also help an agency owner automate processes while they maximize revenues using innovative business control tools needed to manage any size travel business. In addition to the basic functions such as markup and discount, agency owners can even define additional filters to decide which type of booking or selling channel they want to apply a business rules to. Filters include the ability to define Rules by supplier, departure date, destination and more. Newly added or modified rules are often applied instantly so you always ensure the best deals are offered to customers.

Travel agent software can provide operational efficiencies and reduce overall cost to serve a customer. Many online booking engines include a vast amount of descriptions linked to media files & rich content to assist in the shopping process. And for those customers using a Smart Phone or Tablet, applications should be built using innovative responsive technology that automatically adjusts the layout of the display based on the type of device being used.

While technology has made it easier to research and book travel online, finding travel technology with right combination of content and product features can be a critical decision for your travel business. Finding the right technology partner can be just as important.

Tuesday, 27 March 2018

Making An Airline Booking is Easier Than Ever



Making an airline reservation has never been easier. Today's traveler can book flights using a variety of devices, including their mobile phone or tablet. Most airlines have had their own online air booking engines for decades and most of the larger carriers have launched dedicated mobile apps for their most frequent and loyal customers. The increasing popularity of the air mobile app has been driven by a population that is always on the move and prefers not to carry their tablet or laptop with them. Research has shown that many initiate their search using airline booking software on a handheld mobile device, but later switch to a tablet or laptop to finalize the booking. All they need is to download the air mobile app of their choice on their cell phone and log-in.

But airlines are not the only ones with mobile Apps to book airline reservations. The airline booking software available today can easily enable any travel business to cater to clientele on the move. Optional Air Mobile Apps can take full advantage of all the powerful features and functionality that come with an online booking engine. The content source you choose to use can be a critical decision, so you'll want to evaluate the different options. Do you plan to use your own IATA credentials and GDS ID to make bookings and issue tickets? Do you work with a Host Agency or Air Consolidator? Will the application you choose need the ability to simultaneously search multiple sources for the best airfare? Each of these are possible scenarios to consider when making a decision on the type of air booking engine you'll need to be successful.

Today's easy to use airline booking software allows agency owners to train their agents quickly and get them selling faster. Agents are no longer required to learn complicated GDS codes required to access the latest airline schedules and availability. Many of today's online air booking engines for travel agents use the same simple screens that consumer booking engines use. Powerful marketing tools allow agency owners to deliver targeted messages to agents and/or consumers shopping online about a specific sale fare or promotion they are offering. Whether they need to adjust a product's selling price, or research which distribution channels are the most effective, agency owners have more tools an information at their fingertips than ever before. Pre-set business rules help eliminate potential agent errors and allow an agency owner the ability to control a products selling price when consumers shop via the online booking engine connected to an agency's website. There are even solutions for who want to control their own User Interfaces while still taking advantage of the powerful tools offered by an existing air booking including access to live pricing, availability & booking capabilities.

Finding an airline booking engine with the right combination of options for your business can be a critical decision for your business. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.

Wednesday, 17 January 2018

Booking Travel Often Starts With An Airline Reservation System



A flight reservation system is core to any travel booking engine. A significant portion of trips booked today, whether for business, vacation or visiting friends and family, start with a reserving a flight itinerary. The airlines were early pioneers in the travel industry and the technology used to distribute their products as their networks and sales volume grew. The airline reservation system is an integral part of any air carrier's technology infrastructure and most of the time integrated with other internal systems used to operate the airline. Everything from corporate accounting systems that track ticket sales and usage to complex ticketing and departure control systems that require the integration of important passenger information to operate smoothly. Even your checked baggage is monitored throughout your journey by tracking systems that are tied to your airline reservation.

As technology has advanced over the years, airlines have consistently adapted and enhanced their internal systems to take advantage of improved efficiencies and the associated cost savings. This has allowed them to process more passengers quicker and easier than ever before while providing improved service to their customers. The major airlines extended the “reach” of their flight reservation system initially to Travel Agents via applications which evolved into today's Global Distribution Systems (GDSs) and eventually directly with consumers via airline company websites on the internet.

These systems can also help your travel business increase sales and provide better service to your customers. An airline reservation system can provide the most up to date flight schedules, pricing and availability which is why a “live” connection with them is so important in today's fast pace world. And with so many special deals out there, you may want your travel booking engine to simultaneously search more than one source for a specific airline itinerary to ensure you are offering your customers the best deal available.

The booking engine you use should be integrated with a flight reservation system that includes access services and amenities such as interactive seat maps for advanced seat selection as well as requesting special services or onboard meals for some passengers. It needs to be able to transmit information like customer loyalty program IDs and special service requests. The online booking engine you choose should have as many of the features and services that are offered when using an airline's website.

Today's online booking engine needs to provide the ability to easily adapt to constant changes in the marketplace. The ability to easily make price adjustments and include value add offers right in the availability display are critical for your business to remain competitive. Look for an application with a Business Rules feature that allows you to predefine price adjustments based on a wide range of criteria including the date the reservation is booked, the dates of travel, the airline flight number and even the type of airfare used. Lastly, you may want to consider an airline reservation system that includes reporting tools to track your business.

Finding an online booking engine with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for travel can be just as important.

Friday, 22 December 2017

Increase Sales with a Mobile Booking Engine



It should come as no surprise that nearly every facet of the travel industry continues to focus on adding marketing and sales resources to their e-commerce solutions. As more and more people rely on the internet for purchasing just about everything from retail merchandise to personal services, consumers are turning to the internet to research and book flights, hotels and even cruise vacations online. Unfortunately many travel companies have had challenges developing an easy to use mobile booking engine that can be accessed using the variety of today's mobile devices. Many in the travel business continue to use booking applications that were built using legacy technology, which typically doesn't permit them to simply add new content or make minor changes to their User Interface.

The architecture of these old Legacy systems are built on are typically not at all like that used for today's flexible applications. The business rules and policies defined for many Legacy systems are often hardcoded and use predefined, inflexible process flows which make any customization or adaptation with Internet-based applications difficult or sometimes just impossible. And if the amount work required isn't enough of a deterrent, companies ready to make the investment to upgrade have found it increasingly difficult to find developers willing or able to work with applications that are written in languages which are no longer widely used in today's technology. As a result, the Internet revolution and explosion of online commerce has frequently been the driving force behind a company's decision to switch away from a legacy system.

Travel businesses have been quick to learn that moving sales to E-commerce saves them time and money. An online booking engine is typically the most cost effective way to serve customers today and the innovative technology available helps software solution providers design and develop flexible & fully scalable applications that easily grow with any size business. Some even provide the ability to customize the application to maintain a company's own unique brand identity.

To serve today's growing number of consumers using their mobile device to purchase travel products, many companies are building a mobile booking engine. Now, regardless of the type of device a customer uses to access a travel website, applications are available that can automatically adjust the screen layout based on the type of device being used. For those looking to have a dedicated mobile booking App, there are several travel technology companies that can design and develop a custom mobile App for your business. Some offer mobile-ready applications as part of their existing Booking Engine while some will develop them independently. Either approach offers consumers the ease and mobility of using a smart phone or tablet.

Finding a mobile booking engine with the right combination of options for your customer can be a critical decision for your business. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for travel can be just as important.

Tuesday, 21 November 2017

Flight Reservation System to Compete in Travel Business



The flight reservation system was originally developed by the airlines decades ago in an attempt to automate processes and reduce the time and effort that was required to complete a reservation for a flight. These systems evolved over the years becoming the huge Global Distribution Systems or GDSs that many of today's online booking engines use for live connectivity to hundreds of airlines worldwide. These massive systems aggregate content and provide live connections with literally hundreds of airlines and provide access to them all through a single interface.

Many of today's online booking engines integrate with the GDSs to access airline content using an agency's specific ID and then customize the headers, footers and style sheets to provide a seamless online experience for users. Complete private label versions are also supported where an agency can change the complete layout to meet their specific requirements. There's even a flight reservation system with the ability to simultaneously search multiple content sources for the best price using live access to airline content to be sure the most up to date availability and pricing is used.

These online booking engines also provide the Revenue management tools needed to manage your business, including the ability to mark up or mark down a product's selling price by supplier, itinerary, class of service, dates and more. Whether your customers prefer to book their travel arrangements directly with a travel agent (B2B) -or- they prefer to shop and book online (B2C), an air booking engine provides the ability to service them quickly and easily. Some even support Multiple Selling Channels which can be easily managed using a single application. Ready to help any size business grow, today's online booking engine is designed to easily set up additional users and affiliated websites and many even have an optional mobile app for the flight reservation system.

The most flexible online reservation engines utilize responsive technology to provide greater support of various mobile and tablet screen sizes so customers can easily view and navigate through the booking process regardless of what device they are using. And for those looking to control the user interface of their online booking engine, an Air XML can provide the capability for a Client to host all User interfaces on their own server while using the core booking engine for business logic and live Pricing, Availability & Booking.

The best online booking engines are is designed to meet the unique requirements of Global Marketplaces and can easily handle multiple currencies as well as multiple languages. They use "state of the art" technology" that helps them design, develop and deliver flexible & fully scalable online reservation engines that can easily grow with your business while maintaining your unique identity.

So whether your clients are looking to book an airline ticket, reserve a hotel room or even plan that perfect cruise vacation, an online booking engine can help you serve them quicker and easier. Finding the right flight reservation system for your online travel business will play an important role in determining the success of your online booking engine. Finding the right technology partner may be even more important.

Monday, 20 November 2017

Mobile Booking Engine - Seamless Approach to Serve The Clients



Today's mobile phones are not just used for phone calls, they are used to perform a wide variety of everyday tasks. Smart phones are packed with features that include more than the ability to listen to music or take a picture using the built-in camera. Today's mobile devices can check email, access social media, perform online banking transactions and even get driving directions. The old flip phone from 20 years ago has been replaced with a powerful handheld computer that can do almost anything. And the online revolution over the past decade has helped pave the way for retailers to quickly expand their online retail presence to include these sophisticated handheld mobile devices.

As the processing capabilities of handheld devices improved, we began to see what some refer to as the App explosion. The term "app" was derived by shortening of the term "software application" when designed to specifically run on mobile devices like a smart phone or tablet. Most devices sold today come with pre-installed software such as web browsers for internet access including calendars and email as well as map programs for directions and even apps to purchase music or videos. Travel companies were quick to recognize the potential benefits of mobile technology and have embraced it as part of their product distribution plan. There's a mobile app for almost everything today and the popularity of the mobile booking engine is changing the way consumers research and book flights.

As a result, online travel agencies began to quickly develop air mobile apps that take advantage of all the benefits an online booking engine offers combined with the ease and mobility of using a smart phone to book a flight. A mobile booking engine is a great way for any travel agent to serve their clients "on the go" or reach a new generation of travelers who exclusively use their smart phones and tablets to research and book their travel.

Travel agency online booking engines with optional air booking mobile apps use cutting edge mobile technology integrated with the most innovative online booking engines available in the market today. Many are designed to support a client's own unique "Look & Feel" with the headers, footers and style sheets customized for each client to provide a seamless online experience for their customers. Complete private label versions are also available where clients can change the complete layout of their online booking solution.

A mobile booking engine should be designed to automate processes, increase revenues and reduce the time and effort required to complete an online transaction. It can quickly extend the reach of any online travel agency and Live access to airline content is provided to be sure the most up to date availability and pricing is used. A travel agency's online booking engine should be flexible as well as scalable and so should their technology partner. Finding the right mobile booking engine for your online travel business will play an important role in determining your online success. Finding the right technology partner may be even more important.

Friday, 3 November 2017

Find The Right Hotel to Fulfill Your Needs with Hotel Booking Engine



Whether you are travelling for business or pleasure, one of the most important aspects of your travel arrangements will be your hotel accommodations. Unless you know the exact hotel property you want to stay at, this is one part of your travel arrangements when booking with an experienced travel agent can really work in your favor. Many Travel agents know the different hotel properties within a given city and can recommend the right hotel to meet your needs. Some travel agents may have access to special offers or deals and in many cases can get you that special VIP treatment that will make your stay so much more enjoyable. Many of today's travel agency websites include a hotel booking engine option, allowing their customers to take advantage of all the benefits that booking with a travel agent combined with the ease and accessibility of a using a fully mobile online hotel reservation system.

Savvy travelers recognize that booking with a travel agent may be the key to getting a special rate on a hotel room and possible room upgrade or that special V.I.P. treatment during their stay. The right online hotel booking engine can help your travel agency automate processes, increase revenues and reduce time and effort required for your customers to complete a hotel booking. There are several ways to access hotel content including Global Distribution Systems (aka: GDSs) as well as large hotel aggregators with hotel reservation system interfaces of their own. Finding the content source that is right for your business is an important first step.

Distinguishing your business from the other online travel websites and maintaining your individual brand identity is another consideration. Today's online booking engines can provide a seamless online experience for customers by using your company header, footer and even colors and fonts to protect your brand identity. Complete private label versions are also supported where the layout can be changed to meet a client's specific requirements.

Booking with a travel agent is easy when using an online hotel booking engine designed with the capability to search rates and availability at multiple properties in a given location. Detailed hotel and room pictures as well as descriptions of services and amenities are all important pieces of information to include to help decide which is the best hotel selection for a specific customer.

A flexible, online hotel reservation system can allow any size travel agent to compete with the largest online travel agencies while still providing customers the personalized service that booking with a travel agent can offer. Booking with a travel agent makes more sense than ever before and finding one that uses an online booking engine that allows customers to research and book the right hotel room quickly and securely is the key to success.

Whether your customer books directly with a travel agent -or- they prefer to shop and book online using your website, making online hotel bookings easy will allow your travel business to serve them quickly and easily. Finding the right travel technology solution for your travel business is important, finding the right technology partner can be even more important.

Thursday, 5 October 2017

Online Booking Engines Need To Be Mobile Ready


It's no secret that today's consumer uses their smart phone for just about everything and it's estimated that within the next two years there will be over 8 billion handheld, mobile ready devices in use globally. The availability of mobile applications has undoubtedly helped transform the frequency and manner these devices are used. The variety of different mobile ready technology, app stores and high speed internet connections available today have only helped increase consumer use of mobile devices. Whether making their own travel arrangements or purchasing groceries, it seems like consumers can and do buy just about anything online today.
The move to mobile by consumers is forcing many companies to consider a mobile strategy for their business while maintaining their traditional brick & mortar operation and online business via their website. However, there are different ways to approach developing a mobile web presence to consider. Some choose to use responsive technology when designing their mobile booking engine, while others may decide to use a dedicated Mobile App for their business.
There are several factors to consider when evaluating whether to use mobile ready responsive technology verses a dedicated mobile App. Websites are often designed to be used on large screens that are found on laptop computers and many do not consider how the application will appear to a consumer using a mobile device. Traditional website applications can be difficult to read or navigate through and requiring a consumer to zoom in or resize their screen to use the application. One solution for companies looking for a mobile booking engine is a mobile ready website connected to an online booking engine that is built using innovative responsive technology that automatically adjusts the screen size and layout to fit the type of device being used.
Dedicated mobile Apps are also becoming more popular, allowing an application to be accessed by any device with a web browser. The benefits of a dedicated mobile App can be more than just combining the power and versatility of an online booking engine with the ease and accessibility of a handheld device.
Some of the advantages of using Responsive technology when designing your website include a single application built to run across all devices, regardless of screen size. This can reduce maintenance costs by avoiding the need to maintain several versions of an application while providing a better user experience for your customers. For instance, destination maps may be a critical tool when using a hotel booking engine to research and book a hotel room. These destination map applications are usually image heavy and may require zooming in or resizing the screen. This is another good example of why you should consider a hotel booking engine that built using innovative responsive technology.
To create the best user experience possible, you need to consider that today's consumer may start researching their travel arrangements using a handheld device but complete their purchase online using a tablet or laptop. Differences in these two approaches provide each with inherent advantages as well as disadvantages. The key to success is finding a technology partner with the solutions that best fit your business.

Friday, 22 September 2017

Driving Efficiencies Through Innovation



The innovative technology that is available today has made us all more efficient in so many ways. Smart phones allow us to have telephone conversations from just about anywhere and we are all just a few clicks away from checking our email or social media. Not sure how to get somewhere? Check your smart phone for directions. And today you can purchase just about anything right from your phone as retailers become increasingly focused on mobile ready technology.

There's a wide range travel technology available today depending upon your specific needs. Everything from easy to use "out of the box" solutions for those just getting started to unique custom business solutions designed to specifically meet the needs of your business are available. There are even "out of the box:" solutions that can be easily customized to support your own unique brand identity. These solutions can be valuable features for online travel agencies looking to build and protect their brand.

In today's mobile world, travel technology solutions need to have a User experience designed to maximize sales while making the research and booking of travel arrangements easy. Efficiencies in the way that a travel agent interacts with their customers can help save the time it takes them to create a travel related booking and increase an agent's overall sales volume. For example, having the right special offers in place and being able to quickly identify them right in the availability display can be just as important as the ability to easily adjust a product selling price in today's competitive online environment. Many of today's online booking engines include powerful business rules features that allow business owners the flexibility to easily pre-define price adjustments and "value add" offers using wide variety of filters including type of service, supplier, travel dates and booking channel to name just a few.

Travel technology should provide your business access to all booking channels. This includes traditional business-to-business (B2B) as well as business-to-consumer (B2C) and even business-to-business-to-consumer (B2B2C). For those looking to expand their sales network to include home based agents, the ability to extend the use of the online booking engine to these groups will allow you to expand the reach of your sales network. Mobile ready applications are another key feature to look for.

Innovative travel technology solutions that quickly and easily combine travel components such as Cruise + Air + Hotel together to create Custom Packages have become increasingly important as travel agents look to create unique packaged offers to their consumers. The Dynamic Packaging of components has also become increasingly popular with consumers looking to create their own unique packaged experience. Booking Engines which automatically offer a hotel reservation after an airline reservation is complete not only make the booking process more efficient, but can also help your travel business increase hotel bookings significantly and drive up your overall sales volume.

Finding travel technology that will have your online business driving efficiencies through innovation is important. Finding the right technology partner to help make this happen is the key to success.