Showing posts with label Flight Reservation System. Show all posts
Showing posts with label Flight Reservation System. Show all posts

Wednesday, 18 March 2020

Flight Booking Software Innovation

Airlines have led the travel industry by developing ways to offer special perks to their most loyal customers. Flight booking software that allows for Users to pre-select a seat on the airplane has been around for decades, however, many airlines have recently found innovative ways to charge additional fees to reserve the best seats onboard.  Seasoned airline passengers know the extra legroom that an emergency exit row seat automatically brings and have been grabbing these roomy seats for years. Aisle and Window seats tend to be the most popular with passengers overall and first to go.  Most airlines were quick to capitalize on these trends and began to charge a premium to passengers reserving these seats in advance.  Except of course for the most loyal frequent flyer program members who have been given access to “preferred seating” for a long time.


Distinguishing the experience for coach passengers must have been a success since it wasn’t long before airlines began introducing new “premium coach sections” to offer passengers perks like extra legroom and preferred positioning within the coach cabin.  Suddenly it has become apparent that not all coach seats are equal and the pricing options available when selecting a seat for some airlines today clearly reflect this.  How much extra a customer is charged to pre-reserve a particular seat or whether they are even charged at all can be determined by their loyalty program status.

But the special perks and treatment customer loyalty programs offer today are not limited to preferred seating.  Your preferred customer number may determine a customer’s experience throughout their entire journey.  Starting at the airport, a customer’s frequent traveler number can determine which line they wait on at the airport to check-in, whether they pay to check a bag or not, even their priority when it comes time to board the aircraft.  Once onboard, important things like which the seat they are actually seated in or whether they receive complimentary drinks and a meal can all be determined by their loyalty program status with a specific airline.  As airlines continue to invent new ways to provide a higher level of service and comfort for their most loyal customers, your flight booking software needs to be able to keep up and provide this information during the booking process.

Capturing and sharing a customer’s loyalty program information has always been important to only ensure individual customer loyalty programs are credited, but today this information may determine much more.  Everything from which line they have to wait on at the airport to check-in, the order they are allowed to board the plane as well as where they sit on the plane and even onboard service perks like complimentary drinks and meals that they may be entitled to.  Flight booking software needs to provide the right combination of product features to manage your travel agency business and provide operationally efficiencies that increase sales and reduced costs.  It should be easy to use for both agents and customers and provide live access to content.

Tuesday, 18 February 2020

Airline Reservation Systems Should Be Easy To Use


There are so many different places that consumers can go to purchase the same product, ever wonder why someone would choose to purchase an identical product from one vendor versus another?  The answer usually comes down to price, service or convenience.  Whether you are selling a bottle of designer cologne or a ticket on the airline, odds are consumers will base where they make their purchase based on one or all of these criteria.   Choosing one airline reservation system over another is no different for today’s online traveler.

If you want to reach price-driven consumers, make sure you offer the best value and price.  Your online booking engine must be able to search the best sources for content quickly and cost-effectively for you to offer a competitive price.  This includes the ability to adjust the selling price quickly and easily as well as offering value add offers right in the fare availability display.  Accessing the low rates offered by air consolidators is another way to get the best fares for your clients.  Different air consolidators specialize in different regions however, so you may look for an airline reservation system that allows you simultaneously search multiple air consolidators for the best fares.
Travel agents can be a great resource to consumers trying to make sense of all the options available and find the best deal possible.  To provide the expertise and service that only a professional travel agent can offer.  Your customers look to you for your expertise in travel, so make sure your clients get the VIP treatment they deserve.  Make sure your application allows them to select seats, request meals and add loyalty program information to their airline reservation.  Be sure to negotiate the best fares possible with the airlines and promote any special deals or amenities that are made available.
Make sure your airline reservation system is convenient for customers to use how and when they choose.  Today’s consumer has become accustomed to shopping using a variety of devices.  Some exclusively use their smartphone to research and purchase travel online.  Others may start their initial search using their handheld device but switch to a tablet or laptop to complete the purchase.  And you will always have the more traditional consumer who may research options online, but prefer to speak with a travel agent to make the actual booking.
To serve all these customers, your airline reservation system must allow you to distribute your products and serve your customers via several online channels.  For applications that support customers via a call center, you will want to consider an application that is easy to use and requires little agent training.   For those consumers shopping via your website, you’ll need an application that allows you to promote special deals and value add offers.  And for those “on the go” mobile consumers, you’ll need a mobile-ready application that adjusts the screen display to fit various devices.   Ease of use and convenience are important when deciding on the right airline booking solution for your travel business, choosing the right technology partner can be even more important.

Wednesday, 4 December 2019

Airline Booking Engine Options Can Vary


Most airline booking software can provide “live” connectivity with airlines so that the most up to date pricing and availability is used. Some air booking engines even have the ability to search multiple content sources simultaneously for the best price, allowing agency owners the ability to combine their own content with content from other sources. Many travel agents look for an online booking engine that allows them to customize the branding such as headers, footers and style sheets to reflect their agency’s unique identity and provide a seamless online experience for their customers shopping online.

So many of today’s airfares come with specific rules attached to them that choosing the right fare can be confusing.  Some fare rules are important for Consumers to be aware of such as the ability to change their itinerary, class of service or receive a refund on their ticket.  While other fare rules may only make sense to the Travel Agent such as published verses private fares, fare basis codes, combinability, and other GDS information.



The flexibility to choose which information your airline booking engine displays to specific types of users of the application can prove to be an important and valuable tool.  Whether you choose to display the information directly from the GDS or customize the display to contain only the information you want to display can be left up to you.

Look for an airline booking the engine that allows you to set up and control what rules are shown to the user. Many of today’s applications allow you to set up different rules for published verses private fares for example.

The business management tools that an airline booking engine includes is an important factor to consider and something which can vary greatly from system to system.  Most applications include the ability to adjust a product’s selling price, but the level of flexibility defining business rules is where systems can vary tremendously. Most have the ability to adjust selling fares by the airline, but some go much further and allow for Rules to be defined by itinerary, class of service, travel or booking dates and much more.

The ability to easily run reports to track your business and help you make adjustments along the way is also an important consideration when evaluating any air booking engine.   Who are your top customers?  What are the top destinations your customers are interested in? Are your customers finding what they are looking for on your website?  Many applications include reporting tools that track your bookings, but some can even provide search statistics that can let you know quickly and easily what your customers are looking for when they come to your website.

This can be valuable information for a business owner to consider when reviewing their overall product offering as well as negotiating preferential rates with Suppliers.
Choosing an airline booking engine with the right combination of options for your business can be a critical decision.   Finding a technology the partner that will help you reach today’s mobile consumer with the content they are looking for can be just as important.

Wednesday, 16 January 2019

Flight Reservations Are a Key Component



Airlines have become such an integral part of travel for so many, that it should come as no surprise that a flight reservation system is an integral piece of any travel booking solution. Airline reservation systems have come a long way since the days of the first computerized reservation systems (CRS) launched decades ago. Whether your travel business' focus is on Corporate or Leisure, most travel itineraries include airline segments.

For Leisure agents, especially those selling Cruise vacations, combining the different travel elements can be challenging as well as time consuming. Airports and flight arrival times need to be coordinated with cruise departure ports and passenger embarkation times. Travel time and options between airports and cruise ports can vary greatly, further complicating the process. And with the majority of cruise passengers requiring a flight to get to their cruise departure, a flight reservation system can be an important component of a cruise vacation.

Finding the right hotel to match an airline itinerary can be challenging. Travel booking solutions that prompt the user to explore hotel options based on the flight arrival and departure date/s can help simplify the entire process. Features like integrated Hotel information and descriptions linked to rich media can help the User select the hotel and room type that best fits their needs. Live pricing and availability with Suppliers ensure the most accurate information is used. From an agent's workflow perspective, a day to day itinerary is built for customers that easily shows them what their schedule is.

Sophisticated rule engines can allow a travel agency owner to deliver the right marketing message to their Users. Selling prices can be easily adjusted and rules entered that actually consider published airfares, negotiated/private airfares as well as consolidator airfares. Travel Agents that use a flight reservation system that integrates cruises and hotels can even just show the one total price to the customer. B2B, B2C as well as B2B2C channel capability give today's agency owner the flexibility to serve customers the way they choose. And with today's mobile world, don't forget travel booking solutions need to be mobile ready. Look for travel technology solutions built using innovative responsive technology that automatically adjusts screen size and layout to the type of device being used.

Air content should be easily added using any of the major GDS's using your agency ID and your travel booking engine should be include multi-language & multi-currency capability.

Travel booking solutions should help streamline the entire sales process and reduce the amount of time it takes your agency to Train new agents, allowing them focus on selling faster. There are even Packaging options that allow Travel Agents to price multiple products, bundle them into a package and sell them as packages easily online.

Choosing a flight reservation system with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.

Thursday, 13 December 2018

Flight Reservation Systems Should Build Packages



Dynamic packaging is a new component that has become a key part of today's flight reservation system. The ability to combine airline reservations with a hotel, cruise or tours has emerged as a major revenue source for anyone selling travel today. This extends the process from simply selling a flight to selling the entire vacation experience. And packaging capability is a crucial requirement for cruise booking platforms for example, especially in specific markets such as Australia, Asia and China where packaging increases the ability to sell a cruise itself.

Creating a dynamic package is also essential for the millennial traveler who wants customized experiences. Today's solution should allow a user to easily compare multiple itineraries including individual components and pre-built packages. A sophisticated rules engine can help to deliver the right marketing message and inform the User of all promotions that a Supplier and/or the agency may be offering. Price adjustments to a product selling price need to be able to be made quickly and easily to maintain your competitiveness in the online market. Rich Media should be integrated in the search process to simplify the shopping experience. Users should be able to choose the components they need and dynamically create a custom package. Helpful features such as a pre-defined list of hotels that match a flight itinerary should be offered.

A database that maps the closest hotels to each airport or city location eliminates the guesswork and can match the hotel and flights based on the search defined. All through the process, the total price of the package being built should be clearly visible to the User creating a day by day itinerary for easy review.

A flight reservation system should also provide agents the ability to save a Package as a quote to be repriced at a later time to further simplify their workflow. It should track detailed financials, providing an agency owner the details of what the customer owes the agency and the agency owes to the Supplier. The financial details captured should also allow the agency to track their margins by product and the package. Today's applications have taken a manual and tedious process that often involved multiple team members and tools to build and custom package and simplified it. Custom packaging can make the online comparable shopping difficult.

And with more of the world's population using the internet to research and book travel, the ease and accessibility of a flight reservation system via mobile devices is critical. No matter if someone starts their travel research using their mobile device and then complete their reservation with their travel agent, or they research, shop and book everything online. Your business needs to be there when they begin their search, so make sure the application you choose is mobile ready.

Finding flight reservation system with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.

Wednesday, 31 October 2018

Does Your Flight Reservation System Offer Enough Options?



There is no doubt that airlines have been a driving force in the growth of the travel industry. Not only have airlines been able to change people's behavior by making flying as common as other modes of transportation, but the people they transport need a place to stay, a way to get around while at their destination and something to eat just to name a few things. Airlines, hotels, car rental companies, even cruise lines to a degree have an interdependent relationship with each other and share customers.

As the flight networks grew, it was not long before the airlines began strategic marketing partnerships with car rental companies and hotels. So, it's only logical that a flight reservation system be seamlessly integrated with these other travel components. Today's online travel booking engines are a result of years of technological evolution and have helped travel suppliers expand their business and become early pioneers in the online revolution.

As the online marketplace became increasingly competitive, innovative business rules engines were developed for today's flight reservation systems to allow business owners to drive efficiencies in the sales process by automatically delivering the proper marketing message to agents as well as consumers. Powerful revenue management tools available with today's travel booking engines can provide online travel retailers the ability to quickly and easily preset business rules and adjust a product's selling price. Both are critical tools needed to remain competitive in today's rapidly changing online marketplace.

The custom packaging options available allow the travel agent to price multiple products such as Cruise, Air & Hotel and bundle them into a package to sell as packages online. And there are even dynamic packaging tools that can combine a cruise itinerary with airline and hotel arrangements. By taking the guesswork out of the equation, agents can serve their customers more efficiently and eliminate errors while reducing the time and effort to complete a booking.

The flight reservation system you choose needs to be able to provide your travel business the access the airline content your customers need at the price they are looking for. It needs to include business rules capability for you to easily promote and offer special targeted promotions. The best solutions provide the ability to define business rules based on the date booked, dates travelled, airline, flight number and even the type of airfare used. Value add offers such as free travel insurance or other merchandising opportunities can be included right in the availability display in some cases, alerting customers to where they will find the best value in addition to lowest price. And most of all, it needs to be easy to use and mobile ready to meet the demands of today's consumer.

Finding a flight reservation system with the right combination of options for your travel business can be an important and critical decision for your business. Finding a technology partner that will help you reach your customers when and how they shop for travel can be just as important.

Wednesday, 5 September 2018

Airline Reservations Systems Help Your Business Fly



As online travel technology solutions continue to advance, more and more people are using some type of flight reservation system to research and book their air travel arrangements. Whether looking to just book airline tickets to visit friends or for a business trip, there are online air booking solutions in the market that can help easily guide even a novice user through the entire process of researching and booking and airline reservation. There are countless airline reservation systems and booking engines in the market today.

A little up front research of all the options available will save you loads of time and aggravation in the long run. Choosing the best application for your business can be a critical decision and should be considered carefully. There are airline booking systems designed to meet the requirements of just about anyone selling travel online, but finding a solution with the right combination of product features and content for your business is the key. A good place to start may be to evaluate the way you currently make airline bookings and identify any improvements you would like to see or can be made there. Ask yourself whether your business is operating as efficiently as it could when it comes to making airline reservations. Are your products priced competitively and are they easily available for your clients to book? Has the technology your using today kept pace with today's advancements or your competitors?

As consumers continue to shift just about all their purchases to online sales, you may want to make sure your online booking engine is mobile ready so you can avoid the need to develop a separate, expensive dedicated Mobile APP in the future. For this you will want to make sure the Flight reservation system you choose is built using responsive technology that automatically adjusts the Users screen size based on the type of device they are using.

Consider how your customers like to research and book their airline reservations. Whether your customer prefer to research and book their flight arrangements online or speak with an experienced travel professional, a flight reservation system should be designed to be easy to use for travel agents and consumers as well. Researching and booking an airline ticket online today should be as easy as just a few clicks of the mouse and the application should be simple in design and not require the end User to input too much information or remember complicated formats.

Access to live pricing and availability is key in order to provide your customer the most accurate and up to date information about their flight. Access to the right airline content and lowest available fare can be critical in today's price sensitive marketplace, so a flight booking engine that can simultaneously search multiple content sources via a live connection for the best price can be an extremely valuable feature to have.

Choosing a flight reservation system with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.

Tuesday, 3 July 2018

Time To Upgrade Your Flight Reservation System



It is no secret that just about every industry has been focusing more resources on e-commerce solutions as more people rely on the internet for just about everything. However many travel companies have had their own, unique challenges developing and enhancing their flight reservation system. Some are still using solutions built with legacy technology and are unable to easily add new content or make simple changes to their User Interface. The architecture used by these legacy systems is not at all as advanced or flexible as that of today's distributed and layered applications. Many legacy systems hardcode business policies using inflexible, predefined process flows. This makes any integration with customer relationship management systems and Internet-based business applications difficult and sometimes simply impossible. And if falling behind from a technical standpoint isn't bad enough, it has become increasingly difficult for companies to find developers who want to maintain applications written in languages that are not widely used in today's technology.

The internet revolution is usually a key driving force behind a company's decision to switch away from a legacy system. E-commerce sales can save a business time and money making it the most cost effective method for many to deliver products to customers. The "state of the art" technology available today can help a software solution provider design and develop a flight reservation system that is flexible & fully scalable. Some can even provide the ability to customize the application to maintain a company's own unique brand identity.

Experience has shown that some of the best software solutions are the result of collaboration. Software Developers, Suppliers and Users can all provide valuable input to help design and develop the ultimate travel booking engine. Each of these entities play an important role in the process and any flight reservation system should meet each of their individual needs. To serve today's growing number of consumers who use their mobile device to purchase travel products as well as those that switch between devices during the research and booking process, many companies are building applications that use responsive technology. Now, regardless of the type of device a customer uses to access a website, online applications built using responsive technology can automatically adjust the screen layout based on the type of device being used. And for those looking to have a dedicated Mobile App, there are several companies designing and developing custom mobile Apps. Some offer mobile applications as an optional "add-on" to an existing Booking Engine while others develop the Apps independently. Either approach can provide the online consumer the ease and mobility of using their smart phone or tablet. Mobile technology is not just for big brand names either.

Travel technology companies can now provide any size travel agency affordable applications built on the latest technology with the powerful tools to they need to compete with any size travel business. Finding a flight reservation system with the right combination of options for your travel business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for travel can be just as important.

Wednesday, 17 January 2018

Booking Travel Often Starts With An Airline Reservation System



A flight reservation system is core to any travel booking engine. A significant portion of trips booked today, whether for business, vacation or visiting friends and family, start with a reserving a flight itinerary. The airlines were early pioneers in the travel industry and the technology used to distribute their products as their networks and sales volume grew. The airline reservation system is an integral part of any air carrier's technology infrastructure and most of the time integrated with other internal systems used to operate the airline. Everything from corporate accounting systems that track ticket sales and usage to complex ticketing and departure control systems that require the integration of important passenger information to operate smoothly. Even your checked baggage is monitored throughout your journey by tracking systems that are tied to your airline reservation.

As technology has advanced over the years, airlines have consistently adapted and enhanced their internal systems to take advantage of improved efficiencies and the associated cost savings. This has allowed them to process more passengers quicker and easier than ever before while providing improved service to their customers. The major airlines extended the “reach” of their flight reservation system initially to Travel Agents via applications which evolved into today's Global Distribution Systems (GDSs) and eventually directly with consumers via airline company websites on the internet.

These systems can also help your travel business increase sales and provide better service to your customers. An airline reservation system can provide the most up to date flight schedules, pricing and availability which is why a “live” connection with them is so important in today's fast pace world. And with so many special deals out there, you may want your travel booking engine to simultaneously search more than one source for a specific airline itinerary to ensure you are offering your customers the best deal available.

The booking engine you use should be integrated with a flight reservation system that includes access services and amenities such as interactive seat maps for advanced seat selection as well as requesting special services or onboard meals for some passengers. It needs to be able to transmit information like customer loyalty program IDs and special service requests. The online booking engine you choose should have as many of the features and services that are offered when using an airline's website.

Today's online booking engine needs to provide the ability to easily adapt to constant changes in the marketplace. The ability to easily make price adjustments and include value add offers right in the availability display are critical for your business to remain competitive. Look for an application with a Business Rules feature that allows you to predefine price adjustments based on a wide range of criteria including the date the reservation is booked, the dates of travel, the airline flight number and even the type of airfare used. Lastly, you may want to consider an airline reservation system that includes reporting tools to track your business.

Finding an online booking engine with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer where and how they shop for travel can be just as important.

Tuesday, 21 November 2017

Flight Reservation System to Compete in Travel Business



The flight reservation system was originally developed by the airlines decades ago in an attempt to automate processes and reduce the time and effort that was required to complete a reservation for a flight. These systems evolved over the years becoming the huge Global Distribution Systems or GDSs that many of today's online booking engines use for live connectivity to hundreds of airlines worldwide. These massive systems aggregate content and provide live connections with literally hundreds of airlines and provide access to them all through a single interface.

Many of today's online booking engines integrate with the GDSs to access airline content using an agency's specific ID and then customize the headers, footers and style sheets to provide a seamless online experience for users. Complete private label versions are also supported where an agency can change the complete layout to meet their specific requirements. There's even a flight reservation system with the ability to simultaneously search multiple content sources for the best price using live access to airline content to be sure the most up to date availability and pricing is used.

These online booking engines also provide the Revenue management tools needed to manage your business, including the ability to mark up or mark down a product's selling price by supplier, itinerary, class of service, dates and more. Whether your customers prefer to book their travel arrangements directly with a travel agent (B2B) -or- they prefer to shop and book online (B2C), an air booking engine provides the ability to service them quickly and easily. Some even support Multiple Selling Channels which can be easily managed using a single application. Ready to help any size business grow, today's online booking engine is designed to easily set up additional users and affiliated websites and many even have an optional mobile app for the flight reservation system.

The most flexible online reservation engines utilize responsive technology to provide greater support of various mobile and tablet screen sizes so customers can easily view and navigate through the booking process regardless of what device they are using. And for those looking to control the user interface of their online booking engine, an Air XML can provide the capability for a Client to host all User interfaces on their own server while using the core booking engine for business logic and live Pricing, Availability & Booking.

The best online booking engines are is designed to meet the unique requirements of Global Marketplaces and can easily handle multiple currencies as well as multiple languages. They use "state of the art" technology" that helps them design, develop and deliver flexible & fully scalable online reservation engines that can easily grow with your business while maintaining your unique identity.

So whether your clients are looking to book an airline ticket, reserve a hotel room or even plan that perfect cruise vacation, an online booking engine can help you serve them quicker and easier. Finding the right flight reservation system for your online travel business will play an important role in determining the success of your online booking engine. Finding the right technology partner may be even more important.

Monday, 17 July 2017

Choosing The RIght Airline System for Your Travel Business


Gone are the days when airline passengers needed to visit their local travel agent to make an airline reservation. The online revolution of commerce has touched just about every business and the airline industry is no exception. Today, customers can check an airline reservation system for pricing and availability from just about anywhere. Online travel booking engines have made it easier for customers to research and purchase airline tickets or reserve a hotel room. The advantages these online booking engines offer customers range from quick and easy price comparisons of several airlines to allowing travelers to select their seat or reserve a meal. Some even include the ability to simultaneously search multiple content sources for the best fare on a specific airline.

The convenience including a flight reservation system on your website allows customers to interact with your travel business any time of day, no matter whether you are busy at the moment or not. Simply put, having an online booking engine that is easy to use and readily available allows your business to be ready when your customers are. Not to mention the convenience of eliminating the need for your customers to make an extra trip to your agency location. A good online travel booking engine allows your customers to easily research and book their flight arrangements at their own pace as well as where and when they are ready.

Some air booking engines even include the ability to simultaneously search multiple content sources for the best fare. This allows them to take advantage of some potentially lower rates offered by an affiliated agency or partner by seamlessly including these lower rates in the display. Others may look for the ability to connect their flight reservation system with affiliated agents and their own individual or websites which can be another important tool to extend their reach. The more advanced air booking engines even allow for the Booking engine's header & footer to be customized to match a specific affiliate's unique branding.

Today's airline reservation system needs to keep pace with the changing marketplace and include the ability easily make price adjustments and include value adds in the display. A good air booking engine will provide the ability to adjust an airfare based on the date booked, dates travelled, airline, flight number and even the type of airfare used. Value add offers such as free travel insurance or other merchandising opportunities can be included right in the availability display in some cases, alerting customers to where they will find the best value in addition to lowest price.

Lastly, you may want to consider an airline reservation system that includes robust reporting tools to help you track your business. Predefined reports that provide basic Booking Statistics including basic customer reports, booking modified status reports to track bookings with a change in status and even search statistics to identify what customers are looking for verses actually booking using the flight reservation system.

Finding a flight reservation system with the right combination of options for your business can be critical and the key to the success of your online travel business. Finding a technology partner with the right solutions to meet your needs can be just as important.

Wednesday, 15 March 2017

Taking Flights Online with Flight Reservation System



As more and more people change how and where they shop, nearly every industry has seen a surge in online sales. The airlines were early pioneers in expanding their business online and helped pave the way for the rest of the travel industry. Today you can purchase just about anything online whether it be retail merchandise or making travel arrangements.

As more travel agencies are forced to close their traditional brick and mortar locations in search of more cost effective options, there has been a surge in online travel agencies or OTAs. One of the most important tools these new businesses need to succeed in today's crowded marketplace is a good online flight reservation system.

Whether a client is looking to buy an airline ticket for a business trip or family getaway, the right airline booking engine can help get it done quickly and easily. Today's online booking engines are equipped with amazing functionality and features that have been specifically designed to make the booking process with airlines quick and simple. The right flight reservation system can play an important role in streamlining the entire airline reservation process as well as provide the control a travel agent needs to manage their business.

Every online travel agency has it's own unique style and way that it prefers to conduct it's business. A complete online booking engine often comes with several flexible features that can be easily changed and modified based on individual customer requirements. Things such as website headers, footers and style sheets can be customized to provide a seamless online experience for customers. Complete private label version are also sometimes available that allow clients to change the complete layout of their online booking engine.

Today's travel software must be designed to provide the flexibility to serve consumers when and how they choose. Mobile ready applications that are built using innovative responsive technology can help with this since the template screens automatically change to fit the type of device the customer is using to access the booking engine. Some will even provide you with a dedicated air mobile app that takes full advantage of the powerful administrative features and functionality your flight reservation software offers combined with the flexibility and ease of use a handheld device offers.

The new breed of air booking engines can also equip travel agents with easy to use revenue management tools that allow them to quickly adjust a products selling price by website, airline, itinerary and even class of service. Many of today's travel booking engines support multiple languages and currencies, a critical feature for those looking to expand their travel business into new markets.

An online booking engine is an important investment for anyone operating an online travel agency. Choosing the right flight reservation system will not only help your business automate the airline booking process, but it will increase your company revenues while reducing the time and effort required to complete a transaction. Finding an airline booking engine with the right combination of features can be critical to the success of any travel business. Finding the right technology partner can be even more important.

Saturday, 2 July 2016

Content, Business Rules and Distribution Are the Building Blocks for Online Success

Access to the right content with powerful business rules and flexible distribution capabilities are key to any travel business. Flight Booking Software that allows a business to aggregate travel content from multiple sources and distribute a Flight Reservation System to a network of affiliated agencies or home based agents can be a valuable tool in today’s competitive online marketplace.

There are multiple content source options for a Flight Reservation System to choose from today when booking a flight. The ability to search multiple sources for content with your own online booking engine can be important for those businesses that are taking advantage of the special rates and content that many consolidators or aggregators bring to the table. Some air consolidators focus on a specific geographic or ethnic markets for example and work with a network of affiliated agencies to book airline seats for their customers using the consolidator or host agency’s credentials. These consolidators are able to aggregate sales with suppliers such as airlines and leverage their overall volumes for better prices and access to special deals. Some focus on specific destinations or regions of the world and are experts about every aspect of travel there. Others serve certain ethnic or specialty groups and have developed a vast network of sub agents entrenched in these markets. By using your own fares and those of air consolidators or aggregators that you work closely with, you are able to remain competitive and provide your clients with the best value possible whether they shop online via your website or contact you directly.

The ability to expand your agency footprint while taking advantage of what the specialists have to offer can be a valuable tool for you to have as well. Your Flight Reservation System should allow you to easily extend the reach of your agency to serve customers whether in person, via a call center or online. You may also want to consider an application that allows you to easily extend your online air booking engine to other agencies and home based agents as well. And of course for those always “on the go” mobile consumers you’ll need a mobile ready application that adjusts the screen display to fit the device they are using.

Flight Booking Software must allow you to easily control business rules such as price adjustments, value add offers and targeted promotions. You’ll need the flexibility to control your business rules a variety of ways, so here is where you want to make sure the application has the flexibility you’ll need. Price adjustments should have the flexibility to be calculated as a fixed dollar amount ($) -or- a percentage (%) of the fare and apply to certain sales channels or affiliate groups. Business Rules should be easy to enter with the ability to define filters for a specific airline, flight number or class of service. With the way that airline fares and seat availability so frequently it can be nearly impossible for the most experienced travel agent to keep up with where to find the latest deals. A flexible and easy to use Business Rules feature can help you manage.

Finding Flight Booking Software that provides the right content, powerful business rules and flexible distribution capabilities is an important decision for any travel business, so choosing the right technology partner can be just as important.

Sunday, 6 December 2015

Are You Accessing The Best Airfares?

The business of selling airline tickets today is more competitive than ever and agency owners are constantly looking for ways to access the best airfares. Airlines have reduced the standard commission they pay travel agents for published airfares over the past few decades which has forced many travel agents to change the way they do business. Some agencies have given up selling airline tickets all together and now focus on other areas of travel. Those that continue to focus on selling airline tickets have been forced to implement changes to operate their business on lower profit margins and find ways to access the lowest airfares in the market.

Some are able to charge the customer a service fee in exchange for their expertise and service. This is a good example of when the right online Flight Booking Engine can be a valuable tool to define how and when service fees are charged. With the right booking engine, agencies are able to provide today's traveler the industry expertise that only a travel professional can offer combined with the ease and convenience of promoting special offers or added value online.

Other agency owners have looked to Air Consolidators to access the best fares for their Flight Reservation System since many airlines offer reduced Negotiated or Private Fares to Air Consolidators that book high volumes of tickets with them. These fares are usually priced below those made available to the general public and provide the Consolidator and agent the ability to mark up the fares with a service fee and still be competitive with published fares. Some Consolidators even offer a Flight Booking Engine for affiliated agents to cost effectively research and book these reduced airfares online. This can be a “Win/Win” situation for both since the agent is able to offer their customers access to lower airfares while increasing the Consolidator's overall sales volume further with the airline. This incremental sales volume not only helps the Consolidator increase their overall sales revenue, but it also improves the Consolidator's negotiation power further with the airlines in some cases.

Air Consolidators can be a great source to access these low fares and many focus on a specific geographic market or ethnic group. Many travel agents may choose to work with several different Air Consolidators simultaneously and will choose the best Consolidator for a specific market. In some instances an agency may want to designate a certain Consolidator when booking a certain airline. Others may want to check a Consolidator just for possible lower Private Fares and use their own agency's GDS for Published fares. These are just some of the options that can be quite beneficial and cost effective ways to find the lowest airfare available in the market. This is where a Flight Reservation System needs to provide the powerful, flexible tools that allow the agency to control specifically how and when multiple simultaneous searches are performed.

So whether you decide to work with a Consolidator or not, choosing the right Flight Booking Engine can be crucial to the success of your travel business.

In this article author writes about Odysseus Solutions. So whether you decide to work with a Consolidator or not, choosing the right Flight Booking Engine can be crucial to the success of your travel business.

Tuesday, 1 September 2015

The Flight Booking Software Evolution Revolution

The flight reservation system has been around for decades, started many years ago by the major airlines in an effort to automate bookings as their flight networks and number of bookings grew at an amazing pace. Initially these internal systems were used by airline reservation staff to confirm bookings across their vast flight networks, but it was not long before the airlines began offering Travel Agents their own version of these systems. Today's online air booking engines are a result of years of technological evolution and have helped lead the online revolution in selling travel. Today's online booking engines can provide the tools for any size agency's website to compete with even the major online players.

There are a countless number of online travel solutions available in the market today and choosing the right air booking engine for your travel business can be critical decision. You need to identify what type of travel and how your clients prefer to book and decide what content you'll need access to.

You'll also need to consider any alliances or preferred relationships you have with suppliers or other travel agents. Over the years, many travel agencies have been forced to consolidate with another agency or form a closer working relationship with other individual agencies or large Consortia. The ability to expand distribution of an agency's airfares to affiliated agencies quickly and easily is an important tool for many air consolidators in the market today. Most agency owners still want to maintain their own unique company brand with their customers however, so the ability to easily expand the access of your flight reservation system to affiliated agencies while maintaining their individual brand identity can be crucial.

With so many airfares and so many agencies forming alliances, the ability for flight booking software to simultaneously search multiple content sources for the best airfare is a critical advantage for many. In today's competitive market, agency owners need the flexibility to control a products selling price and maintain their competitive edge. Today's travel agency flight reservation system sallow for the selling price to be adjusted based on a wide range of criteria including travel or booking dates, supplier or class of service booked and even based on the distribution channel that the booking is made.

Applications have even kept pace with the consumer trend to use mobile devices to research and book airline tickets. There are Air Mobile Apps available for those travel agencies looking for a dedicated app for their individual agency brand. For those who are simply looking to make their website and associated online booking tools “mobile friendly”, there is flight booking software available that can automatically adjust the screen size and layout of an air booking engine based on the type of device being used.

The time you invest in identifying your product requirements and researching the different options available to you will be time well spent. With technology advancing as quickly as it is, maybe it is time to consider whether your travel technology needs to join the travel booking software evolution revolution.

In this article author writes about Odysseus Solutions. Today's travel agency flight reservation system sallow for the selling price to be adjusted based on a wide range of criteria including travel or booking dates, supplier or class of service booked.

Tuesday, 7 April 2015

Flight Booking Software - An Effective Airline Booking Engines

One of the most important parts of your travel arrangements are your flight reservations. With so many airlines serving so many different routes it is difficult for the average consumer to know which airline to call. Sometimes it’s an airline’s particular flight schedule that determines which airline a consumer ultimately chooses. Sometimes price is the determining factor. Airline loyalty programs, airline alliance partners and geographic locations can also often play a role.

The wide variety of different airline options available combined with the various methods to research and book airlines today provide endless options for travelers. Travel Agents have always been a great resource to sort through the different options and select the right flight on the right airline to make a trip more enjoyable. Quite often, travel agents can help travelers receive V.I.P. treatment and access to special deals and services. A Travel Agent’s help and expertise can certainly make any trip more enjoyable and easier to plan.

However with the increasing popularity of the Internet and improvements in flight booking software, consumers have embraced technology and increasingly prefer to research and book their airline reservations online. This allows them to research different flight schedules and pricing options available whenever and wherever they wish. Flight reservation systems often include links to detailed flight information as well as access to airline seat maps so seat requests can be made at the time of booking. Today’s applications provide all the information a traveler needs to choose the best flight option.

However, it can sometimes be overwhelming to determine which website to use to find the best deal. Many advertise the lowest price, but the volatility of airfares often makes this a moving target. Some websites provide a “best price guarantee” and some even search multiple websites and show you the different prices for each.

There are so many websites that aggregate airline content and a variety of flight reservation systems to choose from today that many consumers are not sure where to go. While technology has made it easier for consumers to book directly with travel suppliers, too many available options cause confusion and uncertainty where to go. Many consumers are also missing out on the benefits and perks that using a travel agent can bring. Savvy travel agents recognized the value of combining their expertise with the ease of internet bookings and many jumped into the world of online booking engines years ago. Many travel agencies now have travel websites of their own which provide their customers with the ability to research and book travel online, while still receiving the benefits of using a travel agent.

The flight booking software available today makes it easy for any size agency to compete with the largest online players. Many flight reservation systems are easily customizable to match an agency’s brand identity and provide the features and tools to manage your online business. Many include robust reporting capabilities to track your business as well as tools to easily adjust a products selling price and include value add offers. So find the online booking engine that is right for your business and start taking advantage of the multiple benefits it can bring your business.

Thursday, 5 March 2015

Do You Have The Right Airline Booking Engine?

The travel industry has been experiencing explosive growth in online sales over the past decade which has made choosing the right online booking engine a critical decision for any travel business. And with online airline ticketsales increasing every year, having the right airline booking engine is more important than ever. Flight booking software can serve as B2B, B2C and B2B2C applications that will automate processes, increase an agency's revenues and reduce time and effort required to complete an airline booking. Applications should be easy to use Easy to Use for travel agents and consumers alike.

Most travel agents look for an online booking engine that allows for the headers, footers and style sheets to be customized to maintain their unique brand identity and provide a seamless online experience for their customers. Complete private label versions are also available for those looking to customize the complete layout of the flight reservation system to match their own specific requirements. There are even state of the art Air Mobile Apps available that allow any agency to expand the reach of their travel booking engine to hand held devices. The most advanced online booking applications utilize responsive technology to provide greater support of various mobile and tablet screen sizes so customers can easily view and navigate through the booking process regardless of the device they are using.

Many airline booking engines provide “live” connectivity with airlines to be sure the latest pricing and availability is used. Some airline booking software even has the ability to simultaneously search multiple content sources for the best price, allowing our clients to combine their own content with content from one or more sources.

The revenue management tools that booking software includes is an important factor that can vary greatly. Most include the ability to simply adjust a products selling price, but it is the level of flexibility in setting up these business rules where systems can vary tremendously. Most have the ability to mark up or mark down a product's selling price by airline, but some go much further to include itinerary, class of service, dates and much more.

Reporting capabilities are also an important factor to track your business and help you make adjustments along the way. Who are your top producers? What are the top origin and destination city pairs your customers are searching for? Do you have what your customers are looking for? Some applications include robust reporting capabilities that not only allow you to track your bookings, but some even include search statistics that will quickly and easily let you know what clients are searching for on your website. This can be valuable information to consider when reviewing any negotiated fare agreements with airlines.

With so many options available in the market today, it is important to choose the travel booking solution that is right for your business. So best for you to do some research and find the right airline booking engine for your business. You will be glad you did.