Dynamic packaging is a new component that has become a key part of today's flight reservation system. The ability to combine airline reservations with a hotel, cruise or tours has emerged as a major revenue source for anyone selling travel today. This extends the process from simply selling a flight to selling the entire vacation experience. And packaging capability is a crucial requirement for cruise booking platforms for example, especially in specific markets such as Australia, Asia and China where packaging increases the ability to sell a cruise itself.
Creating a dynamic package is also essential for the millennial traveler who wants customized experiences. Today's solution should allow a user to easily compare multiple itineraries including individual components and pre-built packages. A sophisticated rules engine can help to deliver the right marketing message and inform the User of all promotions that a Supplier and/or the agency may be offering. Price adjustments to a product selling price need to be able to be made quickly and easily to maintain your competitiveness in the online market. Rich Media should be integrated in the search process to simplify the shopping experience. Users should be able to choose the components they need and dynamically create a custom package. Helpful features such as a pre-defined list of hotels that match a flight itinerary should be offered.
A database that maps the closest hotels to each airport or city location eliminates the guesswork and can match the hotel and flights based on the search defined. All through the process, the total price of the package being built should be clearly visible to the User creating a day by day itinerary for easy review.
A flight reservation system should also provide agents the ability to save a Package as a quote to be repriced at a later time to further simplify their workflow. It should track detailed financials, providing an agency owner the details of what the customer owes the agency and the agency owes to the Supplier. The financial details captured should also allow the agency to track their margins by product and the package. Today's applications have taken a manual and tedious process that often involved multiple team members and tools to build and custom package and simplified it. Custom packaging can make the online comparable shopping difficult.
And with more of the world's population using the internet to research and book travel, the ease and accessibility of a flight reservation system via mobile devices is critical. No matter if someone starts their travel research using their mobile device and then complete their reservation with their travel agent, or they research, shop and book everything online. Your business needs to be there when they begin their search, so make sure the application you choose is mobile ready.
Finding flight reservation system with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.
No comments:
Post a Comment