Tuesday, 10 November 2015

Can One Type Of Booking Solution Serve All Customers?

All online booking engines are not created equal. Today's online booking solution needs to be a mobile booking engine with flexibility in how business rules are applied and where content is sourced. It is also becoming increasingly important for many successful online retailers to have greater control in customizing their travel booking engine's user interface and overall branding.

Let's face it, the internet is full of websites with online booking solutions, many of which look the same and access the same exact content as the others. So how can your travel agency compete and succeed in the crowded online travel marketplace? One way is by offering something different or extra to your customers and incorporating that distinguishing factor into your overall branding.

Online travel booking engines are designed to reduce the time and effort required to complete a booking by automating much of the process. Many of the air booking engines available in the market today offer live access to airline pricing and availability to be sure the most up to date information is used as well as live booking capability to book an airline seat on the spot. However, finding an affordable booking solution that protects your businesses unique brand identity can be a challenge.

The typical "out of the box" online booking engine provides some minimal capability for customization or branding. Some offer the ability to change booking engine elements like headers, footers or even the colors and font used. Others provide the ability change certain features in the template such as adding a customer or membership number, an additional phone field or even a promotional code input box depending upon your specific business needs. Complete private label versions are also available where you can design the complete layout of the booking engine to meet your specific requirements.

There are even XML Booking Engine options for those business owners who want to completely control their own User Interface while taking advantage of the powerful business logic and connections to multiple content sources that an established online booking engine can provide. More than just a "Live connection", an XML Booking Engine can help your business take full advantage of powerful administrative features such as the ability to easily mark up or mark down selling fares and include "value add" offers in the display.

Robust reporting capabilities that can help you easily track and analyze your business are often available. And some XML Booking Engines offer the ability to simultaneously search multiple content sources for the best airfare. There are even a few that can serve as a tool for clients to integrate their own negotiated airfares into some of the most popular online meta search engines. And remember to consider a mobile booking engine so that no matter what device your customers use to research and eventually book their travel plans, your booking engine will be available and ready to help you serve them.

A little research will go a long way when you're looking for the best booking solution to serve all your customers.

Sunday, 1 November 2015

Different Customers Require Different Hotel Content

Picking the right hotel is one of the most important aspects of planning a trip. Different types of travelers will look for different features in a hotel. Understanding the different types of traveler is critical to identifying the hotel that meets their specific needs.

There is so much more to booking a hotel room than simply availability and price. Luckily, easy to use hotel reservation software is available to help agents as well as consumers research and book the right hotel based on a customer's individual needs and preferences.

Business travelers may look for a hotel close to the city business center that provides access to conference rooms & business services.Onsite catering and ballroom facilities combined with a large number of guest rooms may be important for those planning a conference or large family gathering. Proximity to sporting venues or concert facilities may be important for leisure travelers looking for a long weekend getaway to support their team or seea favorite artist perform live. And those planning their annual vacation will look for hotels and resorts that offer the activities they enjoy most whether that beeasy access to the Ski slopes or being steps away from the beach.

Just like each hotel is different, so are the different hotel content options available. Many content providers specialize in certain geographic locations or type of hotels, while others may focus primarily on room rates or special amenities. Even travel agency consortia agreements may impact which content provider your hotel booking engine should use to best to meet your customer's needs.

Today's hotel reservation software combines a variety of tools and content to make the process of researching and booking a hotel much easier than even just a few years ago. Most have some type of Geographic Coding to help find a hotel in exactly the right location. You can check a hotel's proximity to anything from a city convention center to a favorite beach.

Searches can be performedby property "star" rating and special amenitiescan even be booked for your guests. For the budget conscious, most have the ability to easily search for a hotel room by price.

If you do plan to compete on price, you'll need to keep a close eye on the market and make sure your hotel booking engine has access to the best room rates at the right hotels. Here the key is for you to identify the provider with the hotel content your customers are looking and negotiate the best price. Hotel booking software with reporting capabilities that help easily track what customers are booking as well as searching for will be helpful with this endeavor. This type of information can be extremely valuable when considering hotel content providers and help you determine what hotels are most important to your business.

The key to success is finding a technology partner that offers a hotel booking engine with the right features combined with the flexibility to access the content your clients are looking for. With a little research, you can find an online booking solution that will have your business working smarter and earning more. 

In this article author writes about Odysseus Solutions. Some of the more advanced hotel booking engine  available today will even track the number of searches made for a specific cruise line or itinerary, helping travel agents identify what their customers are looking for online.  




Sunday, 4 October 2015

Why Your Business Needs To Go Mobile

Getting your business noticed in a world overloaded with media messages from every direction is not an easy task today. With some many different devices, offering so many different methods of communication, it's difficult to know where any business needs to be present to reach potential customers. The answer today is EVERYWHERE!

By the year 2020, one of every three adults will be what are commonly referred to as Millennials. This is a generation that grew up being constantly connected and is by far the largest group using social media and mobile technology today. Millennials grew up interacting with each other via email and text messages as well as social media like Facebook and Twitter.

They not only use today's technology to interact with each other, they also use various technology and devices to make a significant number of their purchases online. Many will even use several different devices during the research and purchase cycle. For example, some start their initial research using a handheld device and may switch to a Tablet or Laptop to complete the purchase. Others may exclusively use their mobile device to access a company's mobile friendly website or dedicated mobile App to research and make a purchase.

Simply put, today's consumer demands options in the technology and device they use to research and purchase just about anything. Want to order a Pizza for lunch? There is an App for that! Need to make an airline reservation for an upcoming trip? There is a Travel Booking Engine with a mobile App for that! Just about any business has had to quickly respond to this growing demand and Travel Agents are no exception.

The Travel Agent Software available today provides some of the most innovative and cost effective ways to complete a travel related booking. Whether your business needs an Air Booking Engine, a Hotel Booking Engine or even a Cruise Booking Engine, chances are there's an online booking engine to meet your needs. But you need to remember how important it is for today's Travel Booking Engine to be built using mobile friendly technology so it is accessible via any of the devices today's potential customer may be using.

In addition to providing distribution of your product and services across a range of devices and selling channels, today's Travel Agent Software comes with the tools you need to properly manage your business. These B2B and B2C web based applications are designed to automate processes, increase revenues and reduce time and effort required to complete a transaction. Most include revenue management tools which allow you to control the selling price while providing the ability to offer special promotions. Many have robust reporting tools that track the number of bookings made by each distribution channel. Some of the more advanced Travel Agent Software available today will even track the number of searches made by Origin and Destination from a particular website to help travel agents identify what their customers are looking for online.

Finding a Travel Booking Engine for your travel business is important. Finding a technology partner that will help you reach today's consumer where and how they shop for travel is even more important.

Get Your Sales Cruising!

Cruising has been one of the fastest growing sectors in the travel industry for many years and recent industry figures indicate there is no sign of it slowing down anytime soon. Several cruise lines continue to build larger, more advanced ships and many are adding new itineraries and tour options every day. Savvy Travel Agents continue to make the majority of cruise bookings and earn good commissions doing so.

The popularity of Cruising and the amazing growth the cruise industry has experienced overall have encouraged many travel agencies to switch focus away from other travel products and focus all their resources on selling cruises. Travel Agents can be a great resource for consumers who are trying to choose the right cruise itinerary as well as the right cruise line or cabin type. Travel Agents are even aware of the vast number of special promotions offered by the cruise lines and can help you access the best deals. In other words, they are experts in the cruise industry and have the knowledge needed to help you navigate through the research and booking process.

Today, an online Cruise Booking Engine provides some of the most innovative and cost effective ways to research and book a cruise vacation. Whether a consumer is looking for a quick 3 day getaway to the Bahamas or a two week trip through Europe, chances are there is a cruise line with an itinerary that matches what exactly what they are looking for.

Many consumers start their search for a cruise vacation online, so it is critical that any Cruise Booking Engine contain the information a consumer needs to choose the right cruise vacation for them. Cruise Line, Cruise Ship and Cabin descriptions must be readily available during the shopping process and should be linked to pictures and rich media files for shoppers to view and compare. Detailed descriptions of ship itineraries, ports of call and shipboard activities are also helpful.

Today's Cruise Booking Solution also needs to use mobile friendly technology so it is accessible to potential consumers via any of the devices they may be using to research and book a cruise in today's mobile, online world.

In addition to providing access via a range of different devices, you will want to find a Cruise Booking Solution that comes with the powerful business tools that you will need to properly manage your business. Revenue management tools should allow you to control the selling price while providing the ability to offer special promotions. Robust reporting tools should allow you to track the number of bookings made by each distribution channel. Some of the more advanced Cruise Booking Engines available today will even track the number of searches made for a specific cruise line or itinerary, helping travel agents identify what their customers are looking for online.

Choosing a Cruise Booking Solution can be a critical decision for your travel business. Finding a technology partner that will help you reach today's consumer how and where they shop for a cruise is becoming increasingly more important every day.

Tuesday, 1 September 2015

The Flight Booking Software Evolution Revolution

The flight reservation system has been around for decades, started many years ago by the major airlines in an effort to automate bookings as their flight networks and number of bookings grew at an amazing pace. Initially these internal systems were used by airline reservation staff to confirm bookings across their vast flight networks, but it was not long before the airlines began offering Travel Agents their own version of these systems. Today's online air booking engines are a result of years of technological evolution and have helped lead the online revolution in selling travel. Today's online booking engines can provide the tools for any size agency's website to compete with even the major online players.

There are a countless number of online travel solutions available in the market today and choosing the right air booking engine for your travel business can be critical decision. You need to identify what type of travel and how your clients prefer to book and decide what content you'll need access to.

You'll also need to consider any alliances or preferred relationships you have with suppliers or other travel agents. Over the years, many travel agencies have been forced to consolidate with another agency or form a closer working relationship with other individual agencies or large Consortia. The ability to expand distribution of an agency's airfares to affiliated agencies quickly and easily is an important tool for many air consolidators in the market today. Most agency owners still want to maintain their own unique company brand with their customers however, so the ability to easily expand the access of your flight reservation system to affiliated agencies while maintaining their individual brand identity can be crucial.

With so many airfares and so many agencies forming alliances, the ability for flight booking software to simultaneously search multiple content sources for the best airfare is a critical advantage for many. In today's competitive market, agency owners need the flexibility to control a products selling price and maintain their competitive edge. Today's travel agency flight reservation system sallow for the selling price to be adjusted based on a wide range of criteria including travel or booking dates, supplier or class of service booked and even based on the distribution channel that the booking is made.

Applications have even kept pace with the consumer trend to use mobile devices to research and book airline tickets. There are Air Mobile Apps available for those travel agencies looking for a dedicated app for their individual agency brand. For those who are simply looking to make their website and associated online booking tools “mobile friendly”, there is flight booking software available that can automatically adjust the screen size and layout of an air booking engine based on the type of device being used.

The time you invest in identifying your product requirements and researching the different options available to you will be time well spent. With technology advancing as quickly as it is, maybe it is time to consider whether your travel technology needs to join the travel booking software evolution revolution.

In this article author writes about Odysseus Solutions. Today's travel agency flight reservation system sallow for the selling price to be adjusted based on a wide range of criteria including travel or booking dates, supplier or class of service booked.

Travel Agent Software Continues To Evolve

Travel Agents remain an important part of the travel industry and have been evolving the way that they interact with Suppliers and Customers along with the rest of the industry. Travel booking solutions such as airline booking engines, hotel booking engines and even cruise booking engines were introduced into the market years ago and have been evolving ever since. The transition to online commerce has been crucial for many agencies to remain in business. The online booking engines available today provide agents or their customers the ability to book just about anything online including an airline seat, a hotel room or even a cruise vacation.

With just a few clicks of a mouse, today's travel agent software can access the information agents or their consumers need to research which particular hotel best meets an individual's needs. Hotel searches can be narrowed to a specific neighborhood within a city, the hotel star rating or price range. You can even research whether a hotel property has banquet facilities, a restaurant or room service. Air travel searches can be specific to an airline, time of day or even class of service. Online searches for cruise vacations can be specific to a Sailing region, such as the Eastern Caribbean, a specific cruise line or cruise ship and even by the cruise length. Cruise ship and cabin photos along with detailed descriptions are integrated into the booking engine to help agents and customers make the right choice. They can even select which seating time option they prefer for dinner or alert the cruise line of a special occasion such as a passenger's birthday or anniversary.

Different types of clients may have different requirements for an online booking engine. For example, the online booking engine needed to service corporate clients can be dramatically different from those for leisure travel. Corporate travel policy may dictate which specific airline, class of service or routing can be used by an individual passenger's position or title within the company. There may be a limit to which hotel chains can be used or the type of room that can be booked. Leisure travelers may look for a tool that's somewhat less restrictive in these areas but perhaps searches multiple content sources to ensure they get the best price for the airline seat or hotel room they decided to choose. Regardless whether a travel agency services corporate accounts or leisure clients, there are travel booking solutions available today that can help automate processes and increase revenues.

Like much of the travel industry, consolidation has forced many travel agencies to merge with other agencies or form new closer affiliate relationships. The ability to expand distribution of your agency's airfares to affiliated agencies quickly and easily can be a powerful tool in today's competitive airfare market. And while many agencies are forming new alliances and joining Agency Consortia, most still want to maintain their individual agency's unique branding with their customers. The travel agent software available today can easily provide the tools for any size agency to compete with the major online players.

In this article author writes about Odysseus Solutions. The travel agent software available today can easily provide the tools for any size agency to compete with the major online players.

Hotel Reservation Software to Fit Your Business

The internet has changed the way the travel industry conducts business and the way hotels are researched and booked today is no exception. However, there are so many options available on the market that it can be overwhelming for many. This is where working with the right travel agent can be important and finding a travel agent with the right hotel booking solution even more important.

Travel agents are a great resource to help consumer's research options and can find the best deal possible and ensure get you the VIP treatment you deserve upon arrival. They are experts in the industry and many have negotiated special deals and amenities for their clients. Many have launched their own online booking solutions that allow you to research and book your travel when and where you want while still enjoying the benefits of using a travel agent.

Hotel reservation software should be easy to use and provide Users the functionality they are looking for. The ability to narrow the Search to a specific neighborhood within a city near a specific point of interest may be important for some. Easily finding the property that includes the specific amenities a client may be looking for such as free internet or perhaps concierge service may be important for others. The ability to find a hotel that has a restaurant or banquet facilities may be key for those planning an event. Hotels offer varying levels of comfort and service, so matching a client with the right hotel is also important. The ability to sort a search for hotel rooms by a particular star rating or the average nightly rate can speed up the process dramatically.

With just a few clicks of a mouse, today's hotel booking engine can access the information to research which particular hotel best meets an individual customer's specific needs. Search for a hotel room by a specific neighborhood within a larger city or by price range and even star rating. You can even research whether a hotel property has free internet, a restaurant or SPA services.

Recent industry consolidation has forced many travel agents to form affiliate networks or join a travel agency consortia, so the ability to extend hotel reservation software to affiliated agencies quickly and easily is key for many. However, most agency owners still want to maintain their own unique company brand with their customers. Here the ability to easily expand the access of an online booking engine to affiliated agencies while maintaining their brand identity can be crucial to the success of launching an online booking engine.

The hotel booking engines available on the market today include links to media files & rich content to assist with selecting the right hotel property during the shopping process. Some applications even use innovative responsive technology that automatically adjusts the screen display layout based on the type of device being used to access the booking engine.


In this article author writes about Odysseus Solutions. So not matter what size your travel agency is, there is a hotel booking engine in the market today to fit your business.