Wednesday, 13 February 2019

Travel Technology Solutions Continue to Evolve



Many people who use a travel booking engine never really give them much thought. The world has become so accustom to using technology in their day to day lives that it's become hard to imagine life before things like laptops and cellphones existed. I recently had a revelation while reading about the resurgence of the flip phone. Some may classify the flip phone as recent technology when considering how far technology has progressed in just the last 30 years, but the flip phone already instills a sense of nostalgia for many!

Technology in general has advanced so far over the last 30+ years and travel technology solutions have always been quick to embrace the latest advancements. The ability for anyone with a smart phone to research and book their entire travel is a long way from the days when you had to visit your local travel agent to research options and approximate costs for a trip.

Today's travel technology solutions can easily bring content for airlines, hotels and even cruise lines into a single platform and allow Users to custom build their own packages. A vast improvement from the days when travel agents had to use several different systems and methods to build a vacation package. Gone are the days of using one GDS to book airline reservations, another system to research hotel accommodations and perhaps a third application to book a cruise. The process of coordinating flights with a cruise and hotel accommodations can be a time consuming and complex process. Fortunately, the complete travel packaging solutions available today streamline the entire process with dynamic packaging modules that allow agents or consumers to custom package a cruise, airline reservations, hotels accommodations and other travel products in real time for example.

Travel technology solutions with multi-language & multi-currency capability, including optional exchange rate modules are important if you plan to expand internationally. Access to local content can be critical in some markets and some may require payment gateway integration for packages. Today's online booking engines enable Agency owners to integrate any local content that they may have contracted for themselves for which online booking capability is not available. They can easily add this content to their overall offering and build a day to day itinerary for their customers to book. Unique product features allow Agents to simply save whatever information they've put together for their customer as a quote. Then if the customer calls a few days later, the agent can simply click a button and within seconds the system will check the availability and price for the packaged quoted and allow them to proceed with completing the booking. These travel technology solutions streamline the process to build a vacation package and can save agents considerable time while expanding the products and services they provide customers.

Choosing the travel technology with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.

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